Billing and payments
Nebula bills services on an organization level.
You can setup your organization's billing details once you have access to the Console. To complete your billing setup, you’re required to add a payment method and a billing address for invoices. Optionally, you can also include a billing contact for billing-related updates.
Team members in Owner, Admin, or Finance Manager roles can modify your billing details.
Nebula bills at the end of each month, on a monthly cycle for every organization. If you joined Nebula mid-month, costs are prorated and calculated proportionally from the moment you start using resources.
Billing starts when you create and use Nebula's compute or storage resources. For storage, this means that Nebula only bills you after you actually start storing objects in the resource you created.
- NebCompute prices are calculated based on the type of instance you create and use over time, per hour.
- NebStore prices are based the cumulative size of objects stored within your buckets over time, per month, and the data read, write, and delete operations.
The exact price of a server instance depends on the configuration that you choose The Console gives you a detailed summary of the estimated monthly costs when you create a resource. This cost is visible before you provision the server.
Costs and usage are grouped on a project level. You can check the billing status and costs and usage over time for all server and storage instances within a project through the Projects page.
Need help?
If you get stuck or run into anything unclear during your onboarding process, we recommend that you check out the Frequently asked questions page.
If you cannot find what you're looking for, get in touch with our Support team! We are here to help, and welcome any feedback you might have about the onboarding process.